Terms & Conditions

Last Updated: July 2026

Welcome to GIOSTAR Mexico (“GIOSTAR,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website located at https://giostarmexico.com (the “Website”).

By accessing or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please do not use this Website.

1. Website Use

The information provided on this Website is intended for general informational and educational purposes regarding regenerative medicine, stem cell therapies, and related healthcare services.

Nothing contained on this Website should be considered medical advice or a substitute for consultation with a qualified healthcare professional.

You agree to use this Website only for lawful purposes and in accordance with these Terms.

2.Medical Disclaimer

The information contained on this Website is not intended to diagnose, treat, cure, or prevent any disease.

Eligibility for treatment is determined only after evaluation by qualified healthcare professionals.

Any treatment decisions should be made in consultation with licensed medical providers.

3. Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

By using this Website, you acknowledge that you have read our Privacy Policy.

 4. SMS Messaging Terms

If you voluntarily provide your mobile telephone number and expressly opt in to receive SMS communications from GIOSTAR Mexico, you agree to receive text messages regarding our services.

SMS communications may include:

• Appointment confirmations
• Appointment reminders
• Consultation scheduling
• Patient follow-up communications
• Customer support
• Treatment-related notifications
• Educational information
• Promotions, special offers, and marketing communications
• General service announcements

Consent

SMS messages are sent only to individuals who have provided their prior express consent through one or more authorized methods, including:

• Website contact forms
• Consultation request forms
• Online appointment forms
• Patient registration forms
• Written consent
• Other approved opt-in methods

Your consent to receive SMS communications is not a condition of receiving medical consultation or treatment.

Message Frequency

Message frequency may vary depending on your appointments, inquiries, treatment plan, and communication preferences.

Message and Data Rates

Message and data rates may apply according to your wireless carrier’s messaging plan.

Opt-Out

You may opt out of SMS communications at any time by replying STOP to any message.

Once you opt out, you will no longer receive SMS messages unless you provide consent again.

Help

For assistance, reply HELP to any SMS message or contact us:

Phone: +1 (619) 866-6000

Email: info@giostarmexico.com

Privacy of SMS Information

GIOSTAR Mexico respects your privacy.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Information collected through SMS communications is handled in accordance with our Privacy Policy.

5. Intellectual Property

All content on this Website, including text, graphics, logos, icons, photographs, videos, designs, software, and trademarks, is the property of GIOSTAR Mexico or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

6. Third-Party Websites

This Website may contain links to third-party websites for your convenience.

GIOSTAR Mexico is not responsible for the content, privacy practices, or availability of third-party websites.

Accessing third-party websites is at your own risk.

7. Disclaimer of Warranties

This Website is provided on an “as is” and “as available” basis.

To the fullest extent permitted by applicable law, GIOSTAR Mexico disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that:

• The Website will always be available.
• The Website will be free from errors.
• The Website will be secure.
• The information contained on the Website will always be complete or current.

8. Limitation of Liability

To the maximum extent permitted by law, GIOSTAR Mexico shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:

• Your use of this Website.
• Your inability to use this Website.
• Reliance upon information contained on this Website.
• Unauthorized access to your information.

9. User Submissions

Any information voluntarily submitted through forms, emails, or other communications may be used solely for responding to your inquiries and providing our services, as described in our Privacy Policy.

10. Changes to These Terms

GIOSTAR Mexico reserves the right to modify these Terms & Conditions at any time.

Any updates become effective immediately upon posting the revised version on this Website.

Your continued use of the Website constitutes acceptance of the revised Terms.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the United Mexican States.

Any disputes arising from these Terms shall be resolved in the competent courts of Mexico, unless otherwise required by applicable law

12. Contact Information

If you have questions regarding these Terms & Conditions, please contact us:

GIOSTAR Mexico

Phone: +1 (619) 866-6000

Email: info@giostarmexico.com